Jacklyn has more than 10 years of experience building customer-centered digital products. She managed the redesign of Turner’s web-based media deal proposal system, as well as led the creation of a custom-built traffic system module, both of which were huge successes.

She previously served as Senior UX Researcher at Salesforce Pardot, leading and defining user research, developing research methods, and conducting qualitative research studies, to name a few of her accomplishments. She also worked at Coca-Cola, defining and developing effective research methods and other processes for digital user experiences.

Jacklyn organizes Ladies That UX Atlanta and serves on the global leadership team, mentoring several LTUX city volunteers at a time. She is a UX mentor at Career Foundry, and a workshop instructor at General Assembly.