Ashu Bhatia is the Managing Principal for RCG Global Services and has over 20 years’ experience in management consulting, business architecture, and lean service operations in the United States, Europe, and Asia. A Certified Six Sigma Black Belt and an MBA from Carnegie Mellon University, he currently works in areas of Strategy, Customer Relationship Management, Supply Chain Management, and Big Data Predictive Analytics. He has worked in many industries including Entertainment & Hospitality, Manufacturing, and Financial Services. He is the author of the strategy book, Value Creation, and can be reached at http://www.AshuBhatia.com.